埃森哲：2024在生成式人工智能时代重塑工作、劳动力和员工报告（英文版）

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Work, workforce, workers

Reinvented in the age of generative AI

Preface

Contents

Executive

summary

04-08

e gen AI

state of play

09-13

Conicting

views erode

trust

14-17

e trifecta of

opportunities:

economy,

business,

people

18-25

Gen AI GPS

Charting the path

to realize gen AI’s

full potential

Accelerator 1:

Lead and learn in

new ways

Accelerator 2:

Reinvent work

Accelerator 3:

Reshape the workforce

Accelerator 4:

Prepare workers

26-40

Prospects

ahead

41-42

Work, workforce, workers: Reinvented in the age of generative AI

Preface

Authors

Ellyn Shook

Chief Leadership & Human

Resources Ofcer

Accenture

Paul Daugherty

Chief Technology &

Innovation Ofcer

Accenture

Generative AI has burst onto the scene. It appeared fast and is evolving even faster. To date, our

teams have already worked on over 700 client projects. We’re seeing what success looks like—

and sharing it here.

We know that achieving gen AI’s full potential hinges not just on a strong data foundation, but

also on leaders’ willingness to lead and learn differently. This makes it possible to navigate the

risks and seize the huge opportunity before us to reinvent work, reshape the workforce and

prepare people, responsibly. No other modern technology has impacted these areas to such a

degree—and we’re all about to experience it. However, similar to when digital came on the scene,

the rush for pilots and experimentation is too often leaving robust talent strategies behind.

To spotlight the importance of focusing on talent early, our research brings data to the

groundbreaking reality that we’re seeing every day. As you dive into these insights, know that this

is the start of a journey like no other. We're exploring how gen AI is changing the game and how

we can all come out ahead – as businesses, as leaders and as people.

Here's to exploring the age of generative AI together.

Work, workforce, workers: Reinvented in the age of generative AI

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摘要：

Work,workforce,workersReinventedintheageofgenerativeAIPreface03ContentsExecutivesummary04-08egenAIstateofplay09-13Conictingviewserodetrust14-17etrifectaofopportunities:economy,business,people18-25GenAIGPSChartingthepathtorealizegenAI’sfullpotentialAccelerator1:LeadandlearninnewwaysAccelerator2:Re...

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埃森哲：2024在生成式人工智能时代重塑工作、劳动力和员工报告（英文版）.pdf

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